Information for Patients

Frequently Asked Questions (FAQs)

*Please note: Brigham and Women's Faulkner Hospital's website does not attempt to practice medicine or provide medical advice concerning medical conditions or treatments over the Internet. For emergency medical treatment or answers to personal questions, we strongly encourage you to consult with a qualified health care provider.*

Below, you'll find answers to the questions most frequently asked. If you don't find the information you need, email us at  

Frequently Asked Questions

How do I find a primary care physician?

You may call our Physician Referral Line at 617-983-7500, Request an Appointment, or search our list of PCPs who are accepting new patients.

I was born at Brigham and Women's Faulkner Hospital. How do I obtain a copy of my birth certificate?

You may request your birth certificate from the town or city in which you lived when you were born. Or, you may request your birth certificate from the town or city where the hospital in which you were born was located. For those born at Brigham and Women's Faulkner Hospital, birth records are kept at Boston City Hall.  

How do I schedule a mammogram?

Please call Brigham and Women's Faulkner Hospital's Sagoff Breast Imaging and Diagnostic Center at 617-983-7272 to request an appointment for a mammogram. You will need to provide information including your name, date of birth, phone number, address, and the name of the physician to whom we should send the report. If you have had films taken previously, you will be asked to bring those to your appointment. If you do not have insurance, you may be eligible for the Free Mammography Access Campaign.

I have a billing question. Who do I call?

Please visit Brigham and Women's Faulkner Hospital's Billing Information page.

Where can I find information about financial assistance for medical bills?

Please visit Patient Billing and Financial Assistance for more information, or call 617-726-3884 to speak to a representative.


How can I become a vendor/supplier with Brigham and Women's Faulkner Hospital?

Please contact Partners Materials Management Client Services group at 617-726-2142, or via email.

Where can I report technical issues with the website?

For issues regarding the website (broken links, incorrect information, etc.) please email


Offering comprehensive medical, surgical and psychiatric care as well as complete emergency, ambulatory and diagnostic services to residents of southwest Boston and the surrounding suburbs.