Patient and Visitor Information

Medical Records

Patients can request copies of and that amendments be made to their medical records by submitting forms to the Partners HealthCare Medical Records Department. 

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Urgent, In-Person Requests

If you have an urgent need of copies of your medical record or have questions regarding your request, please contact 617-983-7960 (Monday through Friday, 9 am to 4 pm excluding holidays).

Radiology Films and Hospital Bills

Brigham and Women's Faulkner Hospital's Health Information Management Department does NOT provide radiology films or copies of hospital bills. Such requests should be directed to the appropriate department.

  • For radiology films, call the Film Library at 617-983-7169 or visit our Radiology site.
  • For copies of hospital bills, call Billing Customer Service at 617-726-3884.

If you are requesting copies for purposes of continued care, please state this in your request and an abstract will be provided at no charge. Otherwise, a fee may be associated with your request. If you are in immediate need of copies or have questions regarding your request, please contact us at 617-983-7960.


Offering comprehensive medical, surgical and psychiatric care as well as complete emergency, ambulatory and diagnostic services to residents of southwest Boston and the surrounding suburbs.