Patient and Visitor Information
Federal and state law provide for specific patient rights. At Brigham and Women’s Faulkner Hospital, we recognize our responsibility to respect these rights as well as to inform you of them. This summarizes both federal law and the Massachusetts Patients’ Bill of Rights.
By taking an active role in your own health care, you can help your caregivers best meet your needs. That is why you and your family are asked to share in certain responsibilities with the hospital. These include the responsibility for:
It is the policy of Brigham and Women’s Faulkner Hospital to treat all patients and not discriminate on the basis of race, color, national origin, citizenship, alienage, religion, creed, sex, sexual orientation, gender identity or expression, age or disability.
Brigham and Women's Faulkner Hospital is committed to responding to patient's issues or concerns about patient care and safety. We encourage patients and families to contact Patient's Relations at (617) 983-7425 if there is an issue or concern. If the concern is not resolved through this process, you have the right to file a grievance and you may contact any of the following agencies:
Massachusetts Department of Health, Division Of Health Care Quality
99 Chauncy Street, 2nd Floor, Boston, MA 02111
Massachusetts Board of Registration in Medicine
560 Harrison Avenue, Boston, MA 02118
Joint Commission’s Office of Quality Monitoring
To report any concerns or register complaints about a Joint Commission accredited health care organization, call 1-800-994-6610, email firstname.lastname@example.org, or write to One Renaissance Blvd., Oakbrook Terrace, IL 60181.
Offering comprehensive medical, surgical and psychiatric care as well as complete emergency, ambulatory and diagnostic services to residents of southwest Boston and the surrounding suburbs.
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