Patient and Visitor Information

Partners Patient Gateway

Partners Patient Gateway is a secure and convenient online tool that allows you to:

  • Communicate with your doctors
  • Schedule appointments
  • Request prescription renewals
  • Receive test results
  • Request insurance referrals
  • View your health record information
  • Update mailing address and other demographic data

Setting up your personal Partners Patient Gateway account is simple. A request form asks you to provide basic information: your name, gender, birth date, telephone number, email address, home address, and your Brigham and Women’s Faulkner Hospital health care provider(s). 


Click here to access Partners Patient Gateway


Frequently Asked Questions About Partners Patient Gateway

What is Partners Patient Gateway?

Partners Patient Gateway is our online patient portal – your secure online connection to your physicians and other health care providers. It is a fast, convenient, and free way to do things like request prescription renewals, check test results, and update your contact information.

Who can use Partners Patient Gateway?

Any patient at Brigham and Women’s Hospital or Brigham and Women’s Faulkner Hospital can use Partners Patient Gateway. Whether you have already signed up, or wish to sign up, please go to

What can I do using Partners Patient Gateway?

Patients who have enrolled in Partners Patient Gateway can update their clinical information (such as medications, allergies, or problems), can confirm or cancel appointments, and can update their demographic information (such as address and phone number).

What should I do if I am having problems using Partners Patient Gateway?

For support on technical issues, such as problems logging in or a forgotten username or password, please contact Partners Patient Gateway Support at 800-745-9683, Monday through Friday, from 8 am to 5 pm.

New feature for Patient Gateway Users: do you want to see parts of your medical record in a smartphone app and combine Brigham Health information with that from other healthcare providers? You can now do so with several third-party apps on your iPhone® or Android device. 

Works with Apple Health logo

iPhone users can now use the Apple Health app to access and view key parts of their health records from multiple healthcare providers organized into one view.  The Apple Health app makes it easy for users to visualize their allergies, conditions, immunizations, labs, medications, procedures and vitals, and also provides notifications when new records are ready to view.  To begin, open the Apple Health app, navigate to Health Records, select the institutions from which you wish to download your data, and follow instructions.  For details about health records on iPhone, read more here


Offering comprehensive medical, surgical and psychiatric care as well as complete emergency, ambulatory and diagnostic services to residents of southwest Boston and the surrounding suburbs.