Patient Gateway at Family Care Associates

At Brigham and Women's Family Care Associates at Brigham and Women's Faulkner Hospital, we recommend that all patient register for Partners Patient Gateway. Partners Patient Gateway is a secure and convenient online tool that allows you to:

Communicate with your doctors
Schedule appointments
Request prescription renewals
Receive test results
Request insurance referrals
View your health record information
Update mailing address and other demographic data

Setting up your personal Partners Patient Gateway account is simple. A request form asks you to provide basic information: your name, gender, birth date, telephone number, email address, home address, and your Brigham and Women’s Faulkner Hospital health care provider(s).

Click here to access Partners Patient Gateway

Frequently Asked Questions About Mass General Brigham Patient Gateway

Who can use Mass General Brigham Patient Gateway?

Patients of Brigham and Women’s Faulkner Hospital, Brigham and Women’s Hospital or any other participating Mass General Brigham hospital can use Patient Gateway. Whether you have already signed up, or wish to sign up, please go to https://patientgateway.massgeneralbrigham.org.

What should I do if I am having problems using Mass General Brigham Patient Gateway?

For support on technical issues, such as problems logging in or a forgotten username or password, visit Mass General Brigham Patient Gateway's Frequently Asked Questions.

New feature for Patient Gateway Users: do you want to see parts of your medical record in a smartphone app and combine Brigham Health information with that from other healthcare providers? You can now do so with several third-party apps on your iPhone® or Android device.

iPhone users can now use the Apple Health app to access and view key parts of their health records from multiple healthcare providers organized into one view. The Apple Health app makes it easy for users to visualize their allergies, conditions, immunizations, labs, medications, procedures and vitals, and also provides notifications when new records are ready to view. To begin, open the Apple Health app, navigate to Health Records, select the institutions from which you wish to download your data, and follow instructions. For details about health records on iPhone, read more here.