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Patient and Visitor Information

Shuttle Service

A shuttle runs between Brigham and Women's Faulkner Hospital (BWFH) and Brigham and Women's Hospital (BWH) Monday through Friday, except holidays. The shuttle stops at the BWH Francis Street Shelter and the 3rd Floor Entrance to Brigham and Women's Faulkner Hospital.

All times are subject to traffic and weather conditions and may change without notice.
Please contact the Transportation Department at 617-726-2250 for all BWFH/BWH shuttle inquiries.

Live Shuttle Tracking

Mass General Brigham offers GPS tracking on our shuttles so that patients, visitors and employees can track their bus or van in real time, get arrival time predictions and view service alerts.

BWFH uses the GPS Insight Manager app to track its shuttles buses. To download GPS Insight Manager, please visit the Google Play Store or Apple App Store. Once you’ve downloaded the app, log into BWFH’s shuttle GPS with this username: Faulkner and password: Vpne1234. The TransLoc app has been discontinued. To view on your desktop or mobile device, simply click here, click "Login" on the top right of the page and use the same login listed above.

For employee shuttle tracking, click on the Forest Hills or Highland or Chestnut Hill schedules.

BWFH: Brigham and Women's Faulkner Hospital
BWH: Brigham and Women's Hospital


Departs BWFH (for BWH)Departs BWH (for BWFH)
6:30 am6:00 am
7:35 am6:30 am
8:05 am7:00 am
8:35 am8:05 am
9:00 am8:30 am
9:35 am9:05 am
10:00 am9:30 am
10:35 am10:05 am
11:00 am10:30 am
11:35 am11:05 am
12:35 pm11:30 am
12:40 pm12:05 pm
1:35 pm1:05 pm
1:45 pm1:15 pm
2:35 pm2:05 pm
2:45 pm2:15 pm
3:35 pm3:05 pm
3:45 pm3:15 pm
4:35 pm4:05 pm
4:45 pm4:15 pm
5:35 pm5:05 pm
6:30 pm5:15 pm
---6:05 pm
---7:00 pm

Download the Shuttle Schedule as a PDF

Contact the Transportation Department at 617-726-2250 for all shuttle inquiries.

BWFH Employee Shuttles

Chestnut Hill

Forest Hills MBTA and Parking Lot

Highland MBTA

Brigham and Women's Faulkner Hospital

Offering comprehensive medical, surgical and psychiatric care as well as complete emergency, ambulatory and diagnostic services to residents of southwest Boston and the surrounding suburbs.

Learn more about BWFH