The health and safety of our patients, families and staff is our top priority. We understand that you may have concerns during the COVID-19 pandemic but know that the Department of Emergency Medicine is steadfast in our promise to provide the critical care you and your loved ones need during this difficult time. Learn more about Brigham and Women's Faulkner Hospital's Safe Care Commitment.
Your Safety at the Emergency Department
What new safety measures are in place?
The emergency department (ED) has implemented a number of measures and special precautions to keep our ED safe and fully functioning during the COVID-19 pandemic, including:
Brigham and Women's Faulkner Hospital's emergency department has put many safety measures into place to provide the safest possible environment for patient care.
WHY SHOULD I VISIT THE HOSPITAL IF I HAVE AN EMERGENCY?
If you have a medical emergency, it’s important to visit the nearest emergency department (ED) as soon as possible. A medical issue that requires immediate care may worsen without attention and proper treatment from an emergency care team. Seeking out care when every minute counts has never been more important.
"If you are experiencing chest pain or a worsening headache, please do not delay emergency care as these delays can lead to heart attack, stroke or even death," says Robin Powell, Nursing Director of the Emergency Department at Brigham and Women’s Faulkner Hospital. "If you are experiencing an emergency, please visit us for emergency care."
WHAT MEDICAL CONDITIONS REQUIRE EMERGENCY CARE?
If you or someone you know is experiencing these signs or symptoms, it’s important to seek emergency care right away:
Any sudden or severe pain, including sudden or severe headache
Change in mental status, confusion or unusual behavior or suicidal thoughts
Coughing or throwing up blood
Heavy bleeding that can’t be controlled
Loss of consciousness
Severe or persistent vomiting or diarrhea
Trouble breathing or speaking
New onset arm or leg weakness, facial droop or change in speech
Other conditions that require emergency care include:
A significant accident or injury, including a severe burn, cut, blow to the head or fall
Severe allergic reaction
Mental health emergency
People with COVID-19 can experience a variety of symptoms. If you or someone you know experiences any of the following, seek immediate medical attention:
WHAT NEW TOOLS MAY HELP IMPROVE PATIENT SAFETY IN THE EMERGENCY DEPARTMENT?
The ED will be launching new digital technologies to help further improve safety and access to emergency care. We are developing a digital tool that will display wait times to allow patients to know how long they would have to wait to get emergency care at any given time. We are also developing a tool that will allow patients with less severe illnesses or injuries (like a swollen ankle) to schedule their own visit to the ED during times when it’s typically less busy (morning).