Patients can request a cost estimate for health care services at Brigham and Women’s Faulkner Hospital, a member of Mass General Brigham, by contacting Mass General Brigham Patient Billing Solutions at 617-726-3884. For more detailed information, including information about various forms of financial assistance and billing department hours, visit Mass General Brigham Patient Billing Solutions.
You also can generate a self-service estimate for select upcoming or potential services in real-time by using Patient Gateway and navigating to the Billing menu.
If you do not have a Patient Gateway account, you can use our online price estimator tool of your out-of-pocket costs for "shoppable" items*, such as surgeries, procedures, labs, etc.
Please be prepared to answer the following information:
Date of Birth
Medical Record Number (if applicable)
Procedure information, such as CPT or DRG code
Date of procedure (if scheduled)
Expected location of procedure
Insurance information and member ID
Physician’s phone number
You will then receive an estimate from Patient Access/Financial Counseling.
Please do not contact Patient Billing Solutions with this sensitive information via e-mail.
*The Centers for Medicare and Medicaid Services Price Transparency rule requires that hospitals provide cost information on 300 "shoppable" items per hospital. We provide access to this information through a cost estimator tool.