Mass General Brigham complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex, (including sex characteristics, including intersex traits; pregnancy or related conditions; sexual orientation; gender identity, and sex stereotypes). Mass General Brigham does not exclude people or treat them less favorably because of race, color, national origin, age, disability, or sex.
Mass General Brigham members:
- Provide people with disabilities reasonable modifications and free appropriate auxiliary aids and services to communicate effectively with us, such as:
- Qualified sign language interpreters
- Written information in other formats (large print, audio, accessible electronic formats, other formats).
- Provide free language assistance services to people whose primary language is not English, which may include:
- Qualified interpreters
- Information written in other languages.
If you need these services, contact the Section 1557 Coordinator for Brigham and Women's Faulkner Hospital:
Brigham and Women’s Faulkner Hospital
Patient and Family Relations
1153 Centre Street
Boston, MA 02130
Phone: 617-983-4507
Email: bwhpfr@mgb.org
A full listing of coordinators by hospital is at https://www.massgeneralbrigham.org/en/notices/civil-rights-coordinators.
If you believe that Mass General Brigham has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with: the site Section 1557 Coordinator in person or by mail or fax, using the information at https://www.massgeneralbrigham.org/en/notices/non-discrimination. If you need help filing a grievance, the site Section 1557 Coordinator is available to help you, or you may contact our Compliance HelpLine at 1-800-856-1983 or www.massgeneralbrigham.org/complianceline.
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:
U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)
Or by contacting the OCR New England Regional Office at:
Office for Civil Rights
U.S. Department of Health and Human Services
Government Center
J.F. Kennedy Federal Building - Room 1875
Boston, MA 02203
800-368-1019, 800-537-7697 (TDD)
Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.
This notice is available at Mass General Brigham’s website: https://www.massgeneralbrigham.org/en/notices/non-discrimination
