Frequently Asked Questions (FAQs)

Mass General Brigham is at the forefront of COVID-19 patient care, research and community outreach. To find COVID-19 resources, including information on the COVID-19 vaccine and testing, visit Mass General Brigham's COVID-19 Resource Center.

You may Request an Appointment or click here to learn more about primary care practices at Brigham and Women's Faulkner Hospital.

You may request your birth certificate from the town or city in which you lived when you were born. Or, you may request your birth certificate from the town or city where the hospital in which you were born was located. For those born at Brigham and Women's Faulkner Hospital, birth records are kept at Boston City Hall.

Please visit Brigham and Women's Faulkner Hospital's Medical Records page.

Please call Brigham and Women's Faulkner Hospital's Thea Stoneman Breast Imaging and Diagnostic Center at 617-983-7272 to request an appointment for a mammogram. You will need to provide information including your name, date of birth, phone number, address, and the name of the physician to whom we should send the report. If you have had films taken previously, you will be asked to bring those to your appointment.

Our Outpatient Laboratory is open Monday through Friday from 7 am to 5:30 pm (no weekends). Holiday hours may vary, so please contact the lab at 617-983-7336 or 617-983-7111 to confirm before coming in.

Please visit Brigham and Women's Faulkner Hospital's Billing Information page.

Please visit Patient Billing and Financial Assistance for more information, or call 617-726-3884 to speak to a representative.

Pre-registration is no longer necessary.

Please contact Mass General Brigham Materials Management Client Services group at 617-726-2142, or via email.

For issues regarding the brighamandwomensfaulkner.org website (broken links, incorrect information, etc.) please contact us.