Laboratory Point of Care Coordinator receives Bezanson Patient Safety Award
From Left: Lab Director Frank Giacalone,
Mille Williams and Chief Operating
Officer Michael Gustafson, MD, MBA
Williams is the recipient of this year’s Susan Bezanson Patient Safety Award. The Susan Bezanson Patient Safety Award is presented annually to a Brigham and Women’s Faulkner Hospital staff person who demonstrates superior levels of excellence and the same dedication to patient safety and quality assurance that Bezanson exhibited. Bezanson spear-headed numerous patient safety initiatives at BWFH and her participation on several interdisciplinary committees shed light on the vital role of ancillary services in patient care.
Williams, who splits her time between the blood bank and point of care, says, "Sue was really a proponent of patient identification. Obviously in the blood bank mislabeled specimens can lead to disaster. So we have double checks for that built into our daily practice. With point of care, we are now able to scan the linear barcode on the wristband. We are just vigilant about making sure that happens and results get into the right medical record."
Williams will tell you she is just doing her job, but in his nomination Frank Giacalone describes Williams’ leadership skills as "tenacious and quiet." He insists it was her dedication that led to the culmination of a three-year project to bring in the equipment that allows these glucometer results to be directly inputted into the correct medical record. He says, "Mille is a team player who understands that patient safety depends both on good error free systems and good cooperation and communication between all hospital departments."
In addition to her Susan Bezanson Patient Safety Award, Williams is also celebrating 15 years with BWFH this year. Because she began her career working alongside Bezanson, this honor is particularly touching. “I get teary just thinking about it,” says Williams.