BWFH student interns agree, "I'm a PC!"
The students arrive with a strong academic foundation and a solid work ethic, eager to put their knowledge about emerging healthcare issues to work. Together with a PC faculty advisor and a BWFH site supervisor, the students develop a project of interest to them and of value to the hospital. Lisa Rubino, currently an Ambulatory Patient Safety Senior Consultant at BWH’s Center of Clinical Excellence (CCE) and a Master's candidate at Babson College, is an early success story. Rubino was a PC intern, and after graduation she worked at BWFH as a Patient Safety Analyst. Lisa credits BWFH for launching her patient safety career. "I learned so much about patient safety, credentialing, and quality in my two short years at Faulkner, due to strong mentoring and many opportunities for growth," states Lisa.
Following in Lisa's footsteps was Maura Donnelly, a 2008 PC intern, who is now a Consultant in Performance Improvement, also at BWH's CCE. As an intern, Maura was given the opportunity to lead a CHF education project using video. "I interacted directly with patients and nursing leaders, and ended the semester by presenting my data to chiefs of service at a committee meeting," says Maura about her internship. She attributes the value of her experience to the culture and size of BWFH.
Katie Allen interned at BWFH in 2011 and played a major contributing role in educating the medical staff about new standards for assessing provider competency, promulgated by The Joint Commission. According to Katie, "the Faulkner community provided a great environment to learn about many facets of hospital operations from key personnel." Katie is now Senior Data Coordinator at BWH where she manages the Trauma Registry.
Kate Zieja is a PC graduate who did not intern at BWFH, but who heard about the BWFH experience from her classmates at PC, and wanted to learn more about it. Kate applied for a position in the Patient Safety Department, where she worked for 2 years as an Analyst before moving on to Partners as a Performance Analyst.
Tara Lepage, a 2011 intern, was a key contributor to the success of the BWFH/BWH Credentialing Integration Project in her role as Project Manager. While working at BWFH, Tara obtained a Master's in Public Health at Boston University. Tara became an Assistant to BWFH Chief Medical Officer, Dr. O’Neil Britton in 2012. Dr. Britton was selected to play a leadership role in the Partners eCare initiative, where Tara is now a Project Analyst providing analytical support to Dr. Britton's team. Tara's shares her impression of her BWFH experience by proclaiming that, "Every second of it was wonderful!"
Alexandra (Ali) Lyons also moved from her PC intern role in 2012 to a position at BWFH as Quality Analyst. Ali describes the value of her experience in this way; "It has opened many doors and I am privileged to be working with great people."
Most recently, in 2013, BWFH lost two former PC interns and employees, one to Dana-Farber Cancer Institute and the other to CRICO's Office of Technology and Alliances. Kelly Mitchell, a former BWFH Patient Safety Analyst, and current Master’s candidate in Public Health, says, "I applied the skills I attained at Providence on a daily basis at BWFH." Kelly adds that her internship and employment at BWFH set her on an interesting and successful path in healthcare. Courtney DeRoo agrees, adding, "After just a couple of weeks, it became clear to me why they call it 'The Friendly Faulkner.' The sense of community that I always felt at PC, I found once again at the Faulkner."
Last year, the PC internship expanded to BWH with the arrival of Lauren Mazzone, who completed the first PC internship in Clinical Compliance, where Lauren worked with Kelly Schoppee, a former director at BWFH. Lauren continued the tradition of becoming an employee after graduation, when she was hired as a Patient Safety Analyst at BWH.
When Joanne Locke, Director of Clinical Compliance and Risk Management, was asked about her impressions of the program, she replied that her role as site supervisor during the past seven years has been personally rewarding. "It is very gratifying to mentor students as they develop strong skills and confidence, and to watch them evolve into competent healthcare professionals. It's sad to see them go, but I remind myself that with each spring semester, a new PC intern will arrive who is likely to become another valuable member of the BWFH community."